During a large-scale hotel video production initiative for PriceTravel, Eric and his team produced more than 700 hotel videos, working directly with properties and hoteliers. The videos can be viewed on PriceTravel's YouTube channel (opens in a new tab).
This experience provided valuable firsthand insight into the challenges independent hotels faced in managing their digital presence. Many hotels offered excellent accommodations and memorable guest experiences, yet struggled with outdated websites, complicated technology, and limited control over their online presence.
One recurring problem stood out.
When hotels changed their booking engine, they often faced the prospect of rebuilding their entire website. That could mean additional development costs, disrupted operations, and the potential loss of years of accumulated search engine visibility.
The hotel's website, which should have been one of its most valuable digital assets, had become unnecessarily dependent on its reservation technology. Eric believed there had to be a better way.