Integration guide
Amadeus iHotelier Booking Engine Integration for Hotel Websites
Already using Amadeus iHotelier? Make the path from hotel website to reservation clearer, faster, and easier to measure.
Amadeus iHotelier is a booking engine used by many upscale independent hotels, groups, and brands, often alongside central reservations and other Amadeus Hospitality tools. Properties on iHotelier tend to have more rate plans, packages, and properties to present, so the website has to make choices simpler, not more complicated.
By Lodging Engine editorial team · Last reviewed
Lodging Engine is independent and is not a reseller, certified partner, or representative of the platforms discussed unless explicitly stated.
Who iHotelier may suit
Based on how the platform is commonly used. Confirm fit for your property with Amadeus iHotelier.
- Upscale and luxury independent hotels with many rate plans and packages
- Groups and brands that need multi-property search from one website
- Hotels selling negotiated, corporate, or group rates alongside public rates
- Properties already using other Amadeus Hospitality products (confirm which connect for your setup)
What a strong website-to-booking-engine journey looks like
With many rates and packages available, the risk is choice overload. A strong website narrows options before the booking engine shows them.
Packages sold on the website first
Each package has its own page explaining what's included and who it's for, then links into the booking engine with that package selected where supported.
Property choice before dates
On group sites, guests pick a property (or a destination) with enough information to choose before entering dates.
Private rates handled clearly
Corporate and negotiated-rate guests have a clear way to enter codes, without confusing leisure guests.
Brand experience carried through
The booking engine reflects the hotel's brand closely enough that guests don't feel they've left the site.
Cross-domain measurement
Analytics follows the guest from the website into the booking engine and records the booking, including package and property where possible.
Our role
How Lodging Engine can help
We work on the website side of your iHotelier booking path — and coordinate with whoever manages iHotelier when a change is needed there.
Booking CTA and deep-link review
We map package, property, and rate links into iHotelier and check that each opens the intended view, including links used in email and paid campaigns.
Mobile booking-path review
We test the mobile path through rate and package selection, where complex options are most likely to cause drop-offs.
Website content and offer alignment
We align package and rate descriptions on your website with iHotelier configuration, and simplify how options are introduced.
Analytics and conversion tracking
We help configure cross-domain tracking and e-commerce measurement using the methods documented for iHotelier, so package and property performance is visible.
Technical SEO and structured data
We build strong, indexable pages for packages and properties, with accurate structured data, so search and AI assistants describe your offers correctly.
Coordination with your teams
We work with your revenue, e-commerce, and brand teams — and Amadeus where needed — so configuration and website changes are released together.
Website integration and optimization — in scope
Booking buttons and deep links, the mobile path from website to booking engine, content and offer alignment, analytics and conversion tracking, technical SEO, and coordination with your team and providers.
Custom API or platform integration — only where supported and authorized
Work that connects directly to a provider's systems happens only where that provider offers a supported method, under its terms, and with your written authorization. We don't access provider systems on our own account.
Website integration checklist
Use this to audit your own setup. Link and tracking options depend on your iHotelier configuration.
- Each package has a website page that links to the same package in the booking engine
- Group sites send guests to the right property or a clear multi-property search
- Promo, corporate, and group codes have a clear entry point and are tested
- Rate-plan names and inclusions match between website and booking engine
- Campaign links (email, paid search, social) are tested after each configuration change
- Cross-domain tracking and booking events are configured and verified
- Booking-engine styling follows the hotel's brand guidelines
- A release process exists for coordinated website and booking-engine changes
Common conversion issues to investigate
Too many rates at once
Guests see a long list of similar rates without explanation and leave to compare on an OTA.
Dead package links
Seasonal packages expire in the booking engine, but website pages and campaigns keep linking to them.
Lost corporate guests
Business travellers can't find where to enter their company code, so they book elsewhere or call.
Property-level reporting gaps
Group analytics combines all properties, so no one can see which property pages convert.
What we need before starting
- Access to your website, analytics, and tag manager
- Current iHotelier booking URLs for properties, packages, and campaigns
- Your rate-plan and package structure, including private-rate codes in use
- Contacts for revenue management, e-commerce, and your Amadeus account team
- Brand guidelines for the booking-engine experience
FAQ
iHotelier integration questions
Already using Amadeus iHotelier? Request a booking-path review.
We'll look at how guests move from your website into iHotelier and where they drop off, then give you a prioritized list of fixes.
Consultation
Request a booking-path review
Tell us about your hotel and the booking engine you use. We'll review the path from your website to a confirmed booking and reply with practical next steps.
Lodging Engine is independent and is not a reseller, certified partner, or representative of the platforms discussed unless explicitly stated.